Policies
Shipping & Refunds
Refund Policy:
We hope you love your products as much as we do. Most of the products are custom made for you. Please choose carefully, unfortunately, we cannot offer refunds on our products. although we do offer 100% credit or other terms, exchanges, to be used in our store for any future purchases.
Please bear this in mind when purchasing. Our priority is making sure our customers are happy and have enough information prior to purchasing.
If vou have any queries or questions regarding returns please either ring us, drop us an email or pop into either of our shops. We are happy to help.
Shipping Policy:
Your parcels are lovingly hand packed and delivered straight to vour door. We ship free using USPS Priority Mail in only the United States & a selective states. This shipping carrier provides tracking & insurance.
Deliveries are made Monday to Friday. No deliveries are made on weekends or public holidays. We aim to dispatch vour delivery within 2-3 days of ordering unless otherwise stated. If we need to order from our vendor, we will inform you prior to shipping & this may be a 2 week delay.